{"id":1540,"date":"2017-05-30T23:22:40","date_gmt":"2017-05-30T21:22:40","guid":{"rendered":"https:\/\/www.theorangeseed.it\/support-help-faq\/"},"modified":"2022-11-28T11:58:52","modified_gmt":"2022-11-28T10:58:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.theorangeseed.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1540\" class=\"elementor elementor-1540 elementor-181\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d91bc2 standard-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d91bc2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4863624\" data-id=\"4863624\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d0dc4d elementor-widget elementor-widget-heading\" data-id=\"3d0dc4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Answers to all your doubts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77c4d80 elementor-widget elementor-widget-text-editor\" data-id=\"77c4d80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHere is some additional information to answer the most frequently asked questions about our services.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de9ea93 standard-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de9ea93\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f6966ae\" data-id=\"f6966ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d6ae8f faq-accordion elementor-widget elementor-widget-toggle\" data-id=\"3d6ae8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6441\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6441\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I register?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6441\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6441\"><p>Fill in the <a href=\"https:\/\/www.theorangeseed.it\/en\/contact\/\">contact form<\/a>: a member of our team will get back to you as soon as possible to understand your needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6442\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6442\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How much does it cost to use Tangerine?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6442\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6442\"><p>If you have chosen the Starter Pack plan, using Tangerine is completely free: you will only be charged a minimal fee each time you make a sale. For more information on costs <a href=\"https:\/\/www.theorangeseed.it\/en\/plans\/\">see our plans<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6443\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6443\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I already have a website and would like to start selling online.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6443\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6443\">No problem: our booking engine can be easily installed on any website without the skills of an IT expert. Our tech team will support you in this process.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6444\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6444\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does the cancellation policy work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6444\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6444\">In case you have chosen a plan other than the free one &#8211; which only charges a minimum fee at the time of sale &#8211; the monthly Pro and Ninja plans can be cancelled at any time: your plan will no longer be active from midnight on the last day of the month in which you have decided to terminate the service.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I register?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fill in the <a href=\\\"https:\\\/\\\/www.theorangeseed.it\\\/en\\\/contact\\\/\\\">contact form<\\\/a>: a member of our team will get back to you as soon as possible to understand your needs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How much does it cost to use Tangerine?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you have chosen the Starter Pack plan, using Tangerine is completely free: you will only be charged a minimal fee each time you make a sale. For more information on costs <a href=\\\"https:\\\/\\\/www.theorangeseed.it\\\/en\\\/plans\\\/\\\">see our plans<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I already have a website and would like to start selling online.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No problem: our booking engine can be easily installed on any website without the skills of an IT expert. Our tech team will support you in this process.\"}},{\"@type\":\"Question\",\"name\":\"How does the cancellation policy work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In case you have chosen a plan other than the free one &#8211; which only charges a minimum fee at the time of sale &#8211; the monthly Pro and Ninja plans can be cancelled at any time: your plan will no longer be active from midnight on the last day of the month in which you have decided to terminate the service.\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0406ef4 standard-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0406ef4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92b41a5\" data-id=\"92b41a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f5f2e0 elementor-widget elementor-widget-image\" data-id=\"1f5f2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img data-rjs=\"2\" decoding=\"async\" src=\"https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/faq-tangerine.svg\" class=\"attachment-full size-full wp-image-4198\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c5f4dc elementor-widget elementor-widget-heading\" data-id=\"1c5f4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Still have questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-296518d elementor-widget elementor-widget-text-editor\" data-id=\"296518d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are at your disposal: our team is ready to help you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f66960 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3f66960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.theorangeseed.it\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0bdd60a standard-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0bdd60a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8083fc9\" data-id=\"8083fc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c95b562 cta-card elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"c95b562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.theorangeseed.it\/en\/discover-tangerine\/\" tabindex=\"-1\"><img data-rjs=\"2\" fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"223\" src=\"https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/funzionalita-tangerine.png\" class=\"attachment-full size-full wp-image-4209\" alt=\"\" srcset=\"https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/funzionalita-tangerine.png 300w, https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/funzionalita-tangerine-67x50.png 67w, https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/funzionalita-tangerine-108x80.png 108w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.theorangeseed.it\/en\/discover-tangerine\/\">Functionality<\/a><\/h3><p class=\"elementor-image-box-description\">Discover all the features of Tangerine<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f9d80eb\" data-id=\"f9d80eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b34a7d1 cta-card elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b34a7d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.theorangeseed.it\/en\/plans\/\" tabindex=\"-1\"><img data-rjs=\"2\" decoding=\"async\" src=\"https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/pricing-icon-tangerine.svg\" class=\"attachment-full size-full wp-image-4213\" alt=\"\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.theorangeseed.it\/en\/plans\/\">Plans<\/a><\/h3><p class=\"elementor-image-box-description\">Find the plan that best suits your business<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-62b4830\" data-id=\"62b4830\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a33e9f cta-card elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1a33e9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.theorangeseed.it\/en\/reviews\/\" tabindex=\"-1\"><img data-rjs=\"2\" decoding=\"async\" src=\"https:\/\/www.theorangeseed.it\/wp-content\/uploads\/2022\/09\/case-history-tangerine.svg\" class=\"attachment-full size-full wp-image-4211\" alt=\"\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.theorangeseed.it\/en\/reviews\/\">Case history<\/a><\/h3><p class=\"elementor-image-box-description\">Why choose Tangerine<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Answers to all your doubts Here is some additional information to answer the most frequently asked questions about our services. How do I register? Fill in the contact form: a member of our team will get back to you as &hellip; <a href=\"https:\/\/www.theorangeseed.it\/en\/faq\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/pages\/1540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/comments?post=1540"}],"version-history":[{"count":15,"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/pages\/1540\/revisions"}],"predecessor-version":[{"id":5138,"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/pages\/1540\/revisions\/5138"}],"wp:attachment":[{"href":"https:\/\/www.theorangeseed.it\/en\/wp-json\/wp\/v2\/media?parent=1540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}